|
Quality Guarantee: We stand behind all of our services. If for any reason you are not satisfied with your prints, reprints, digital prints, or enlargements, we will reprint them for you at no charge. We will upon request match a print as close as technology allows. If you have a print you want matched, please bring it in with your original order. Orders without an original print for matching will be printed at our normal high quality standard. Orders of large quantity will require an approval proof before we print the order. Please be aware that prints from a lab other than our own, can be matched; however, due to the differences in paper and chemistry, subtle differences are unavoidable. We promise to work with you in a professional and friendly manner to resolve any problem. Your satisfaction is our highest priority.
Payments: Payments can be made by Cash, Checks, Master Card, Visa, Discover, or American Express.
Insufficient Funds: A $25.00 service charge will be accessed for each check returned due to insufficient funds.
Open Accounts: Open billing accounts are available to select commercial clients and professional photographers only. Credit applications are available by request. We require a completed credit application, and two weeks for approval, before an account can be opened. If you have questions, please contact one of our staff.
Past Due Procedures: Past due accounts lose open account status 5 days after payment is due. Credit card accounts will be charged for any past due amounts at that time. Until an account is brought current, all orders will be C.O.D.
Sales Tax: State sales tax will be charged on every order unless we have a completed sales tax exemption certificate on file. Forms are available from our lab. We will be happy to fax, email, or mail a form to you upon request.
Additional Services: For any service not listed, please contact the lab manager by email or phone. We are continually adding new services. If for any reason we can’t provide a service for you, call us anyway, we’ll refer you to someone we know and trust.
Lab Materials Availability: We will be happy to provide any customer with order bags, or other lab materials needed in preparing orders for our lab. Call, come in or email and we’ll provide you with the order forms you need to create your order. If you have any questions about how to fill out the forms, anyone of our friendly, qualified staff can assist you. Prices; specifications listed on this site may change at anytime without notice.
Copyright Policy: We honor all copyrights. Any photograph that has been professionally shot and printed is protected by copyright. Please contact our staff regarding copyright regulations. We would be happy to email our copyright policy to you upon request. Release forms are available to you at no charge if you wish to grant or obtain copyright release.
Limit of Liability: Submitting any film, print, slide, negative or digital media to this lab for processing, printing or other handling constitutes an AGREEMENT by you that any damage or loss by our company, subsidiary, or agents, will only entitle you to a like amount and type of film and processing. Except for such replacement, the acceptance by our company, subsidiary and/or agents of the film, print, slide, negative or digital media is without other warranty or liability, and recovery by anyone for any incidental or consequential damages is excluded irrespective of whether the damage occurs because of our negligence, breach of contract, strict liability or other cause. |
